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Information and Frequently Asked Questions I'm in crisis. What should I do? If you are in immediate crisis or danger, please do not call me. I may not be available to assist you immediately. If you or someone you know is in physical danger, call 911. You can also go to your nearest Hospital Emergency Room. If you are not in immediate danger, but require the support of a mental health crisis worker, please contact the following phone numbers. 24/7. Toronto Distress Centre - 416-408-4357 Gerstein Centre Distress Hotline - 416-597-8808 Kids Help Phone - 1-800-668-6868 What's the best way of getting in touch with you? At this time, I only take referrals by email. You can email me at emilyclaireblackmoon@gmail.com. Your background is social work. Are you an RSW (Registered Social Worker)? Yes. As of October 2015, I am a registered member (an RSW) of the Ontario College of Social Workers and Social Service Workers (OCSWSSW), and I currently adhere under their codes and regulations. Are you covered under most workplace benefit insurance policies? Most extended benefit packages offer coverage for psychotherapy services from an RSW, so yes! In addition to the many benefits that come from working with a social worker in therapy, most extended benefits packages do cover therapy with an RSW. What's better is that there is no tax when working with a social worker! Do you give receipts? Yes! What kind of payment do you accept? I only accept payment through same-day e-transfer. Payment is received upon the completion of the session. What ages do you work with? At this time, all clients I see are 18 years of age and older. Do you provide a sliding scale? I currently keep an extensive list of sliding scale spots for BIPOC community members and those in need. Sliding scale fees must be agreed upon prior to the commencement of services. Please speak to me before your first session. Is your office accessible? Currently, there are three steps to the front door, plus a step into the door. Unfortunately, my physical office is not wheelchair accessible. However, all virtual therapy remains accessible and tailored to your accessibility needs! What can I expect in my first session with you? Warmth. Support. A time to get to know one-another. Every client is different. Some clients prefer to talk, whereas others may want to jump right into "the work" with art, body work or experiential play. Some like both. In our first sessions, I will ask you some questions about your life for the purpose of intake. This gives me a "snapshot" picture of what your working through in your life right now. What kind of experience do you have? With nearly a decade of experience in working as a service coordinator, program facilitator and counselor, I have been able to support clients through a variety of issues. Including:
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